Pillow case
Remove the cover and machine wash it on a delicate cycle at 30–40°C.
Let it air dry completely before replacing it on the pillow.
The pillow can be easily cleaned with a damp cloth.
Payment:
You can pay with PayPal, bank transfer, credit/debit card, or your preferred method.
Have questions? Email us at support@vitasleep.co.nz. We respond within 24 hours on weekdays.
Shipping
We ship from our warehouses in Europe.
If stocks last, we ship from our foreign warehouse at no additional cost.
Shipping is always tracked and secure (including Track & Trace) .
Orders are delivered directly to your home within 7–11 business days.
Free shipping on orders over €80.
You'll receive your tracking code and instructions by email as soon as your order ships.
Returns
We love our product and we're sure you will too.
But if you're not completely satisfied, you can easily return it within 100 days
Customers love our pillows!
Your Biggest Concerns, Addressed
I’ve tried orthopedic pillows before. How is VitaSleep different?
Most “orthopedic” pillows are one-size-fits-all and too stiff, which only makes pain worse.
VitaSleep’s butterfly design combines ergonomic support with adjustable height, so it adapts to your body instead of forcing you into the wrong position.
Won’t memory foam make me hot at night?
Not with VitaSleep. The breathable cover and airflow channels are designed to stay cool, so you sleep comfortably all night without overheating.
Can a pillow really help with chronic neck and shoulder pain?
Yes — and here’s why.
VitaSleep was designed with physical therapists to cradle your neck and align your spine.
That means less tension overnight and less stiffness in the morning.
Thousands of customers who struggled for years found relief once they switched.
Does my purchase include a pillowcase?
Yes, the pillow comes with a pillowcase already fitted. If you’d like an additional one for convenience while the original is being washed, you can easily add an extra pillowcase to your order.
Can I use my own pillowcase?
Yes, you can use your own pillowcase. Keep in mind that it may not fit as snugly as the provided one, which could lead to a less tailored appearance.
Not satisfied with the pillow? No problem!
We offer a 100-night trial. If you’re not completely satisfied, you can return the VitaSleep Pillow risk-free.
I honestly thought this would be just another overpriced pillow. I’ve tried so many so-called ‘orthopedic’ ones that ended up in the closet. But VitaSleep is different — the shape actually supports my neck the way it should. Within the first week, my tension headaches eased up. I’m shocked I didn’t find this sooner.